Privacy Policy
The Archives Nashville, LLC
Effective: June 22, 2026
The Archives Nashville, LLC ("The Archives Nashville," "we," "us," or "our") operates the website thearchivesnashville.com, the client portal at portal.thearchivesnashville.com, and the mobile application "The Archives Nashville" (collectively, the "Services"). This Privacy Policy describes how we collect, use, and protect information when you use our Services.
The Archives Nashville is a private, invitation-only service offered to active clients of The Archives Nashville, LLC. The Services are not available to the general public.
Information We Collect
We may collect the following categories of information when you use our Services:
Account Information. When you are invited to use the Services as an active client, we collect your name, email address, and any contact details necessary to provide the service.
Wardrobe and Archive Data. As part of providing our wardrobe archiving service, we collect and maintain information about the garments and items you choose to archive with us, including photographs, descriptive details, designer and provenance information, and movement history.
Device and Usage Information. We may collect limited technical information about your device and how you use the Services, including device type, operating system version, app version, and usage events. This information helps us improve the Services and resolve issues.
Communications. When you contact us, we keep a record of that correspondence to provide support and improve our Services.
How We Use Information
We use the information we collect to:
Provide, maintain, and improve the Services
Manage your client account and respond to your requests
Communicate with you about your account, archived items, and our Services
Protect the security and integrity of the Services
Comply with legal obligations
We do not sell your personal information to third parties.
Push Notifications
If push notifications are enabled in the mobile application, we may use them to send service-related updates, such as notifications about requests, garment movement, or account activity. You can disable push notifications at any time in your device's settings.
Sharing of Information
We do not share your personal information with third parties except in the following limited circumstances:
Service providers. We work with trusted vendors who help us operate the Services (for example, cloud hosting, software platforms, and analytics providers). These providers only access the information necessary to perform their function and are obligated to protect it.
Legal requirements. We may disclose information if required by law, subpoena, or court order, or if necessary to protect our rights, property, or safety.
Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your client relationship with The Archives Nashville is active, and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request deletion of your information, please contact us using the information below.
Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective" date at the top of this policy. Material changes will be communicated to active clients through the Services or by email.
Contact Us
If you have questions or concerns about this Privacy Policy or our handling of your information, please contact us at:
support@thearchivesnashville.com
The Archives Nashville, LLC Nashville, Tennessee